1. Introduction
1.1. We at Bhoomicam Private Limited ("Bhoomicam") are committed to respecting the privacy of our clients, visitors, and users of our websites, mobile sites, or mobile applications, whether operated by Bhoomicam or its affiliates or licensees (collectively referred to as the "Website" or "App," as applicable). In this Privacy Policy, "Bhoomicam," "we," or "us" refers to Bhoomicam Private Limited, its affiliates, successors, and assigns, while "you" refers to any user who has provided information, including Personal Information (as defined below), and is using any of the features on our Website or App.
1.2. The security and protection of your Personal Information and Usage Information (as defined below) is one of our highest priorities. This Privacy Policy outlines how we collect, use, share, and protect your Personal Information, Usage Information, and other details. It also provides guidance on how you can access, update, and control the use of your Personal Information. This policy does not apply to information collected through other means (including offline) or from other sources.
1.3. This Privacy Policy explains what information Bhoomicam collects when you access our Website, how that information is used, and how you can manage its collection, correction, or deletion. We will not use or share your information with anyone except as described in this policy. The information collected through our Website is subject to the purposes outlined in this Privacy Policy.
2. Information Collection by Bhoomicam
2.1. Data Controller and Data Processor: Bhoomicam controls, collects, owns, and directs the use of Personal Information and Usage Information on its Website, making it the data controller and data processor for the Personal Information and Usage Information collected. For any queries regarding this Privacy Policy and the collection or use of data, Bhoomicam can be contacted by mail at support@bhoomicam.com, by phone at +91 7505461499.
2.2. Legal Basis for Collection and Processing of Personal/Usage Information: The legal basis for collecting and processing any information by Bhoomicam, including Personal Information, is based on: (i) Your consent at the time of providing Personal Information; (ii) Our legitimate interests, where it is not overridden by your rights (e.g., for direct marketing, fraud prevention, network and information systems security, responding to communications, and improving our Website); (iii) A legal obligation to collect information, or where necessary to protect your vital interests or those of another person; (iv) The need to comply with legal requirements or perform a contract.
2.3. Basic Information: Bhoomicam may request certain categories of information, such as Personal Information, which can be used to identify you personally (e.g., name, address, email address, date of birth, mobile number). This may be requested when you access the Website to provide the relevant information requested. Additionally, we may collect or access other device-related information, such as your phone book, SMS messages, location data, screen timing, and image gallery, which may or may not be considered Personal Information. This information may be collected through various forms and in various sections of the Website, including during registration, creating transactions, contacting us, updating your information, or otherwise interacting with us. Bhoomicam may include registration forms, surveys, and other online forms that require users to provide Personal Information.
2.4. Additional Information
2.4.1. Cookies: Bhoomicam may use standard “cookie” features of your browser to collect data on website usage trends. Cookies are small text files stored in your browser to remember your preferences and enhance your experience. They allow us to provide you with uninterrupted products or services, save time by not requiring repetitive information entry, and display personalized content. Cookies do not collect personal information to identify users, nor do they employ any data capture mechanisms. You can adjust your browser settings to accept or reject cookies based on your preferences. However, declining cookies may limit access to certain features of the Website, including signing in or other interactive elements. If you accept cookies, you also have the ability to delete them later, but doing so may require recreating preferences or settings previously stored by those cookies. If you wish to opt-out of tracking by Bhoomicam, you can adjust cookie settings or contact us at support@bhoomicam.com.
2.4.2. Information Collected Automatically: In addition to any Personal Information you voluntarily provide, we may use technologies to automatically collect certain information when you access the Website (“Usage Information”). This may include your browser type, referring URL, and other relevant data. Usage Information may be anonymous or linked to your Personal Information. If linked, it will be treated as Personal Information in accordance with this Privacy Policy. We collect and analyze anonymous traffic data for business purposes.
2.4.3. Information Provided by Third Parties: At times, we may supplement the information collected through our Website with data from third parties, obtained lawfully, to better serve you. This could include tailoring our content and offering products or services that may interest you. Any information from third-party sources will be combined with the data collected on our Website or through independent research, with your consent. In such cases, this Privacy Policy applies to any Personal Information received unless otherwise specified. We may process information from third parties for legitimate commercial purposes, contractual obligations, or based on your request to provide such information.
2.5. Processing of Data: Bhoomicam may process Personal Information or Usage Information for legitimate business purposes, including providing requested information. Specific uses of collected data are outlined in Section 3 of this Policy (Use of Information Collected). We implement appropriate technical and organizational measures to safeguard your data, including: (i) Limiting access to your information to the minimum required, subject to confidentiality and anonymization wherever possible; (ii) Storing your information on secure servers; (iii) Verifying the identity of anyone requesting access to your data before granting such access; (iv) Using encryption technologies like Secure Sockets Layer (SSL) for secure payment transactions on our website.
2.6. User Rights Regarding Submitted Data: If you have submitted Personal Information on our Website, you have the following rights: (i) Access, correct, or delete your Personal Information, subject to successful identity verification; (ii) Object to the processing of your Personal Information on legitimate grounds; (iii) Withdraw consent to the use of your information at any time (note that withdrawal of consent will not affect the lawfulness of prior data usage); (iv) Opt-out of receiving promotional or marketing material by clicking “Unsubscribe” or by emailing support@bhoomicam.com; (v) Transfer your Personal Information to another data controller; (vi) Lodge a complaint with a supervisory authority regarding any alleged data protection violations. We will acknowledge any requests regarding these rights within seventy-two (72) business hours.
3. Use of Information Collected
3.1. Business Purposes: Bhoomicam does not share any Personal Information with third parties without your consent, except when required by law. We may use the information you provide to verify your identity based on interactions initiated by you. We will use your contact information to communicate with you in response to inquiries and to provide information regarding our products or services. This communication may occur via physical mail, email, telephone, SMS, or notifications on your mobile device. We may also send product or service-related announcements periodically, such as maintenance updates. If you prefer not to receive such alerts, you have the option to unsubscribe from emails or opt out by contacting us at support@bhoomicam.com. We may use the Personal Information or Usage Information collected through the Website for the following purposes: To operate and improve the Website and tools associated with it To create aggregated and anonymized data to assess which features are most popular and useful, as well as for statistical analysis To prevent, detect, and investigate violations of this Privacy Policy or the Terms of Service, as well as to investigate fraud or other issues To customize content or services provided on the Website for you To help deliver the products or services offered on the Website To observe, improve, and manage the quality of services provided on the Website To analyze how the Website is used and diagnose technical problems To retain basic information you provide for ease of access To confirm your identity and determine eligibility to use the Website and access products or services To notify you about any changes to the Website To ensure Bhoomicam complies with its legal and regulatory obligations To send administrative notices, product or service-related alerts, and similar communications to optimize Website efficiency To read one-time passwords (OTP) and verify images you may upload for effective use of the Website To conduct market research, troubleshoot, prevent errors, plan projects, and prevent fraud or other criminal activity To enforce Bhoomicam’s Terms of Service
3.2. Anonymous Information: We may share non-personal information, such as aggregated user statistics and log data, with business partners for industry analysis, demographic profiling, and targeted advertising for other products or services. This data is used solely to understand usage statistics of our Website and is shared on an anonymous basis. Bhoomicam does not sell, rent, or trade the information collected from you, including Personal Information, unless otherwise disclosed in this Privacy Policy or at the time you provide your information. We will not share your Personal Information with third parties for their direct marketing purposes without your consent.
3.3. Administrative and Legal Reasons: Bhoomicam cooperates with government and law enforcement authorities, as well as private parties, to enforce and comply with legal obligations. Therefore, we may access, use, store, transfer, and disclose your information (including Personal Information) to third parties, such as government or law enforcement officials, or private parties, as necessary and appropriate. This may be done to: (i) Comply with applicable laws, regulations, government requests, or legal processes; (ii) Protect the rights, property, safety, or security of Bhoomicam, our products, services, Website, or any third party; (iii) Ensure public safety for any reason; (iv) Detect, prevent, or address fraud, security breaches, or technical issues; (v) Prevent or halt any activity we deem illegal, unethical, or legally actionable. Such disclosures may be made without prior notice to you.
3.4. Business Transfer: Bhoomicam may share your information, including Personal Information and Usage Information, with our parent company, subsidiaries, and affiliates for internal purposes. Additionally, we reserve the right to disclose and transfer such information under the following circumstances: (i) To a subsequent owner, co-owner, or operator of the Website or related database; (ii) In the event of a corporate merger, consolidation, restructuring, or sale of all or substantially all of our assets or other corporate changes, including during any due diligence process. In the event of such a transfer, you will be notified via email and/or a prominent notice on our Website regarding any change in ownership or the use of your personal information, as well as your options concerning your personal data. We will make every effort to ensure that the recipient of your Personal Information and Usage Information adopts privacy measures that are comparable to those outlined in this Privacy Policy.
4. Third Party Content and Links to Third Party Products or Services
We do not include or offer any third-party products or services on our website.
5. Data Transfer
Your information may be stored and processed in India or other countries where Bhoomicam, its subsidiaries, affiliates, or service providers operate. We may transfer your information, including Personal Information, across borders to other countries or jurisdictions. These countries may have different data protection laws that might not be as protective as those in your country. However, we have taken appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy during any cross-border transfers.
6. Data Retention
Bhoomicam will retain your information as long as necessary to provide you with products or services. If you wish to cancel your account or request that we no longer use your information, you can contact us at support@bhoomicam.com. Upon your request, we will delete your information promptly. However, Bhoomicam may retain your information as required to meet legal obligations, resolve disputes, and enforce agreements. When we no longer have a legitimate business need to process your information, we will either delete it or anonymize it.
7. Security
In compliance with PCI-DSS standards, Bhoomicam has implemented a range of security measures to prevent the loss, misuse, or unauthorized alteration of information collected from users. Personal Information and Usage Information are securely stored in our databases, and we employ commercially reasonable security practices such as encryption, firewalls, and SSL (Secure Socket Layers) to protect your information. However, no security system is entirely impenetrable. We cannot guarantee complete security for our databases or data transmissions over the Internet or wireless networks. You transmit information to Bhoomicam at your own risk.
In the event of a security breach, despite our best efforts, resulting in unauthorized access, duplication, or alteration of Personal Information, Third Party Information, or Usage Information, Bhoomicam, its directors, officers, employees, or affiliates will not be held liable for any losses incurred due to such a breach.
8. Compromise of Personal Information
In the event of a breach compromising Personal Information, Bhoomicam will notify the relevant supervisory authority in compliance with applicable laws within 72 hours of becoming aware of the breach.
9. Contact & Policy Updates
If you have any questions regarding this Privacy Policy, please contact us at support@bhoomicam.com. Bhoomicam reserves the right to update or modify this policy at any time without prior notice. Users are encouraged to periodically review this page to stay informed about any changes to the policy.
10. Change of Information and Cancellation of Account
You are responsible for maintaining the accuracy of the Personal Information you provide, such as contact details during account registration. If your Personal Information changes, or if you no longer wish to access the Website, you may correct or update your information by contacting us at support@bhoomicam.com. We will respond within 72 hours of receiving your request.
You have the right to request the rectification or deletion of your Personal Data or to restrict the processing of your data if you believe it is inaccurate. You also have the right to object to the processing of your data based on legitimate interests. We will assess and respond to such requests accordingly. Additionally, you have the right to data portability, if relevant. You also have the right to file a complaint with your local supervisory authority.
You can cancel or modify your communication preferences by logging into your account and adjusting your settings. If you wish to cancel your account or request that Bhoomicam no longer use your information, please contact us at support@bhoomicam.com. We may continue to use anonymized data related to you in aggregated or disaggregated form to improve the quality of our products and services.
11. Opt-In
If you wish to receive non-essential communications, such as promotional and marketing information regarding the Website, products, or services, please email us at support@bhoomicam.com.
12. Changes to the Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our information practices. Any changes will take effect immediately upon posting the revised Privacy Policy on the Website. For material changes, we will notify you by email (to the address specified in your account) or via a notice on the Website prior to the changes taking effect. We encourage you to regularly review this page for updates on our privacy practices.
13. Grievance Redressal
If you have any questions or concerns about this Privacy Policy, you can contact us at support@bhoomicam.com or use the details on our 'Contact Us' page. We will make reasonable efforts to respond promptly to your inquiries regarding the use of your personal information. Please note that we may not respond to questions unrelated to this policy or Bhoomicam's privacy practices unless required by law.
14. Consent
By agreeing to this Privacy Policy, you expressly grant Bhoomicam the right to collect, share, transfer, store, retain, disseminate, or use the Personal Information/Usage Information obtained from your use of the Website as per the terms of this policy. You can withdraw consent for the collection or processing of your Personal Information/Usage Information at any time by sending an email to support@bhoomicam.com. Bhoomicam will delete or anonymize your data within 72 hours of receiving your request.
15. Governing Law
This Privacy Policy is governed by and will be construed in accordance with the laws of India as per the guidelines of the Information Technology (IT) Act, 2000 and Digital Personal Data Protection Bill, 2023, without reference to conflict of law principles. Any disputes arising in connection with this Privacy Policy will be subject to the exclusive jurisdiction of the courts in New Delhi, India.
16. Amendment
From time to time, we may update this Privacy Policy to reflect changes in our information practices. Any changes will take effect immediately upon posting the revised Privacy Policy on the Website. If we make material changes, we will notify you via email (to the address specified in your account) or by placing a notice on the Website before the changes become effective. We encourage you to periodically review this page for the most up-to-date information on our privacy practices.